Once you have submitted your student loan application we will email you a full summary of your submission information.

However, after you have submitted your loan application:

• You can only view a summary of your information (via the ‘Check Loan Status’ utility) online.
• You cannot make changes to your application information (eg: change of school or program).

If you need to access or make changes (other than to personal contact details) to your application information, you will need to contact the Student Assistance Office.

You will need

• Your file number

  OR

• Your Social Insurance Number (SIN) [how to get a Social Insurance Number]
• your Birth date

Online - Use the Update Address Information utility

To log in you will need

• Your Social Insurance Number (SIN) [how to get a Social Insurance Number]
• your Birth date

In Person / by Mail / by Phone

Please refer to our Contact page for our address and phone numbers.

You will need

• Your file number

  OR

• Your Social Insurance Number (SIN) [how to get a Social Insurance Number]
• your Birth date

Online - Use the Check Loan Status utility

With this utility you can view your basic personal information, application status, assessment or deficiency information.

To log in you will need

• Your Social Insurance Number (SIN) [how to get a Social Insurance Number]
• your Birth date

In Person / by Mail / by Phone

Please refer to our Contact page for our address and phone numbers.

You will need

• Your file number

  OR

• Your Social Insurance Number (SIN) [how to get a Social Insurance Number]
• your Birth date